Insights
Order status
Every status, explained.
Every status, from Received to Completed.
Why it matters
Always know where an order stands.
- See progress at a glance
- Know who has the order
- Follow delivery to the door
- Fewer calls to check
Step by step
- ReceivedWaiting for a supplier.
- AcceptedConfirmed by the supplier.
- In ReviewWith a clinician.
- Preparing OrderSigned and in preparation.
You’ll see
- Shipped: packed for the carrier
- Out for Delivery: on its way
- Delivered: received or picked up
- Completed: the order is closed
Good to know
- Meal orders follow a shorter path, from Received to Completed.
- An order that ends early reads Rejected, with a reason, or Canceled.
- Everyone on the order sees the same status.
From Received to Completed, always in view.