These terms govern your use of the MediLink website and platform. By using MediLink, you agree to them.
- MediLink supports care teams. It does not replace clinical judgment.
- In an emergency, call 911.
- Keep your account secure and use it only for your organization.
Agreement
By creating an account or using MediLink, you agree to these terms and to our Privacy Policy. If you use MediLink for an organization, you confirm that you are authorized to do so.
If your organization has a written agreement with MediLink, that agreement controls wherever it differs from these terms.
The service
MediLink is a platform for ordering, reviewing, fulfilling and tracking home medical equipment and related services. Orders are fulfilled by the suppliers and partners in the network.
Product availability, coverage and delivery depend on the patient's location, the payer and the supplier.
Not medical advice
MediLink does not provide medical advice, diagnosis or treatment. Clinical decisions, including prescriptions and sign-offs, are made by licensed clinicians using their own judgment.
MediLink is not for emergencies. If you believe someone is having a medical emergency, call 911.
Accounts
- Provide accurate information and keep it current.
- Some accounts are reviewed and approved before they become active.
- Keep your password private. You are responsible for activity under your account.
- Tell us promptly if you suspect unauthorized use.
Acceptable use
When you use MediLink, you agree to:
- Use it only for lawful purposes and for the work of your organization.
- Enter and view patient information only when you are authorized and need it for care.
- Not attempt to access accounts, data or systems that are not yours.
- Not interfere with the platform or try to get around its security.
Your content
You keep ownership of the information you enter. You give MediLink permission to use it to provide the platform, as described in the Privacy Policy.
You are responsible for the accuracy of what you enter and for having the right to share it.
Our content
The MediLink name, logo, website and software belong to MediLink and its licensors. These terms give you the right to use the platform as intended, and no other rights to them.
Disclaimers
MediLink is provided "as is" and "as available." To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the platform will be uninterrupted or error-free.
Limitation of liability
To the extent the law allows, MediLink is not liable for indirect, incidental, special or consequential damages arising from your use of the platform.
Suspension and termination
You may stop using MediLink at any time. We may suspend or end access for an account that violates these terms or puts patients, users or the platform at risk.
Changes to these terms
We may update these terms. When we do, we will post the new version here and change the date at the top. Using MediLink after an update means you accept the new terms.
Contact us
Questions about these terms? Our support team will help.