Insights

For patients and families

Follow your orders.

Your care team orders. You follow every step from home.

Why it matters

Peace of mind, from home.

  • See what was ordered
  • Know where each order stands
  • Keep your documents together
  • Fewer phone calls

Step by step

  1. OrderedYour care team places the order.
  2. ReviewedA clinician signs the prescription when one is needed.
  3. PreparedA supplier gets your order ready.
  4. DeliveredIt arrives at your door, or is ready for pickup.

You’ll see

  • Where each order stands
  • Your signed prescription
  • Your delivery ticket
  • Your contact details

Good to know

  • A family member who helps with care can join too.
  • We verify every account to keep health information private.
  • Your doctor or case manager places your orders and arranges delivery.
  • For questions, contact them or our team.

Your care team orders. You stay informed.

Still have questions?

For patients and families: follow your orders | MediLink