Insights
Messages
Messages, on the order.
Ask a question on the order and reach the right team.
Why it matters
No more phone tag.
- Messages stay with the order
- Reach the supplier or the clinician
- Unread messages stand out
- Email when a new message arrives
Step by step
- Open the orderFind the order you have a question about.
- Choose a teamThe supplier, the clinician or the care team.
- SendWrite your message and send it.
- Follow upReplies arrive on the order, with an email to let you know.
You’ll see
- The conversation on the order
- Who is on it
- Unread messages
- Order updates in the same place
Good to know
- Messages are private to the teams on the order.
- Every message is kept with the order.
- Meal orders have their own conversation with the meal partner.
Questions answered, on the order.